System Requirements
Required Browser: Internet Explorer 5.5 with service pack 2 or greater.
Operating System: Windows 98, NT, 2000, XP home or XP professional.
Display Resolution: 1024x768 with minimum 256 colors. 16,000 colors or higher recommended.
Click here to test your browser for Public Comment® Service compatibility.
Customer Support
Toll free phone:
1-866-525-2270
8:00 AM - 6:00 PM EST
Monday - Friday
After hours phone:
1-239-591-6820
Email support:
service@neighborhoodamerica.com
Training
Live training sessions are scheduled weekly and are delivered via web conferencing seminars. Topics include Communications ManagerTM, Public Comment Collection, Administration, Moderation, Reporting, and more. As part of our commitment to customer support and training, these regularly scheduled training sessions are included with your purchase of the IBM - Neighborhood America Public Comment® Service. Contact customer service for current training schedules.
Customized Training
Customized training sessions, tailored to our customer’s specific needs, are available for purchase as a product enhancement. These training sessions can be delivered via web conferencing, or on-location in a classroom setting. For additional information, or to obtain a quote for a customized training session, click here.
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