Organizations throughout government and private industry are challenged to manage enormous amounts of public comment on a range of projects, issues, events, rules, and legislation. This is often a staggering and costly task. Government agencies and corporations have used historical means - meetings, faxes, emails, letters and phone calls - until now! Now there is a solution specifically designed to make managing these complex processes - simple. The IBM - Neighborhood America Public Comment® Service is a solution specifically designed to meet the unique needs of both public involvement professionals and their IT managers. It is web based and offered in a Software as Service model meaning that we worry about the infrastructure 24 hours a day, seven days a week - not you! The IBM Neighborhood America Public Comment Service supports the management of public comment collected both online and by traditional means. By using the Service, project managers are able to easily manage large volumes of public comment, moderate questions, and generate meaningful reports that properly categorize, classify, and characterize public responses. We also provide training and support. This means that your IT staff can use its resources on other mission critical IT challenges. The Service also is designed to meet the rigorous security and infrastructure demands inherent in public outreach. The bottom line is that you save costs, both in terms of time and money, and are able to know what the public is thinking - thus avoiding surprises!   Neighborhood America understands your industry challenges. Learn more about our product, or contact us for more information.