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When disaster strikes, entire communities are thrown into a sense of urgency:
- Multiple levels of government need to work together - constructively.
- Citizens need information - and they need to be listened to.
- And you need to direct your creative energies towards solving problems.
As reported in FCW , the Internet (including Neighborhood America's solution) -- more than any other tool -- is proving to be a significant means of communication during disasters.
The IBM - Neighborhood America Public Comment Service is simple and provides decision-makers with the essential information they need to make crucial decisions. The solution provides an easy and accessible means for citizens to share information and to remain informed; and provides a central source of information for officials, disaster recovery workers, economic development agencies, local business owners and citizens.
Proven Solutions
Within days after the first of four hurricanes struck the State of Florida in 2004, the IBM - Neighborhood America Public Comment Service brought relief to the impacted communities by providing a web-based communication system, Florida Recovers.
The system enabled those affected by the hurricanes – Florida residents, government officials, agencies, disaster recovery workers and business owners – to share information on property damage and cleanup efforts. In addition, the Public Comment Service enabled residents to share comments, experiences and images online; thereby providing a means of communication and the sharing of information with family members worldwide.
Solution Benefits
Download our Solution Brief for additional information.
- Capture, moderate, sort, analyze and report on all forms of public comment
- Disseminate information quickly and strategically to the public
- Manage team collaboration, website content and project information
- Centralize and maintain project data, images and video in a secure repository with 24/7 accessibility
- Provide citizens with an easy and accessible opportunity to remain informed and engaged, regardless of location
- Engage volunteers and coordinate activities
- Create an institutional memory, documenting the shared experience to support learning and the sharing of Best Practices
The IBM - Neighborhood America Public Comment Service is easy to implement, quick to deploy, and simple to use. For more information on this innovative, on demand solution, contact a sales representative.
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