Issue Management Community Outreach Corporate Public Relations Franchisee Communications Customer Relationship Programs Government Relations World events and corporate issues have highlighted the need for public involvement in corporate America. Companies must be able to plan and respond to issues at a global level, regional level, or local level as quickly as possible, based on a credible means of managing public views. The IBM - Neighborhood America Public Comment Service enables corporations to meet their public outreach needs, and provides management with a means to quickly respond in a structured and strategic manner. Because it is offered in a “software as a service” model, the solution enables corporate managers to securely manage public involvement without exposing corporate infrastructures to viruses, spam and intrusions. Industry Solutions Corporations are oftentimes judged by the timeliness and accuracy of their response to an issue, as well as their lack of response. When public comment is strategically managed, corporate executives can use this wealth of information to anticipate, plan for, and respond quickly to issues - with an accurate and structured message. Corporations have the added challenge of managing communication and involvement between diverse stakeholder groups. The IBM - Neighborhood America Public Comment Service provides a central repository, with easy yet secure access, for the sharing of information and communication amongst communities of interest such as employees, franchise owners, suppliers and customers. Our technology is unmatched in providing cost-effective solutions to managing public comment and communicating with stakeholders.   System Benefits Identify issues and concerns early, and adjust priorities accordingly Minimize risks through the sharing of information and knowledge Provide a means for efficiently communicating with diverse stakeholder groups, including suppliers, franchisees, employees and consumers Build brand recognition Create a sense of community with diverse groups Respond to issues quickly with a structured, targeted message Demonstrate goodwill, which helps to build customer loyalty The IBM - Neighborhood America Public Comment Service is easy to implement, quick to deploy, and simple to use. For more information on this innovative, on demand solution, contact a sales representative.